Zendesk
Sunshine brand
Creating the art direction for a CRM platform
Stop motion gif of objects colliding on desk
SCOPE

Webpage
Film

ROLE

Art director

PARTNERS

Erin Pinkley, creative direction
Ethan Kanat, creative direction
Kevin Cline, creative direction
Adam Ho, identity
Marta Dymek, renders
Tori Cincotta, animation
Colin Thomas, animation
Victor Duran, video

.

Daniel Peterson, audio
Raven Wadley-Wright, copy
Olivia Kingsley, copy
Melanie Picardo, design
Lizzie Oh, props
Marcus Oakley, illustration
Tamara Austring, producer
Samantha Minasi, producer

Brief

Create the art direction for Zendesk Sunshine, a new CRM platform designed for developers and technical leaders. The work needed to introduce a powerful new product category while inspiring builders to imagine what they could create with a more flexible platform.

Development

Early visual explorations ranged from lifestyle photography to abstract studies of light, but none fully captured what Sunshine represented. To unlock the right direction, we authored a brand-led creative strategy that reframed the problem around the act of building, culminating in a clear creative thesis that became our north star: What could you build?

Final

Guided by this idea, we created an expressive, animation-forward art direction that blended illustration, photography, 3D, and code-driven interactions. The Sunshine experience came to life through an interactive website and an introductory film that felt alive, experimental, and unmistakably different from anything else in the CRM space.

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